"RTW shuttles run like clockwork. They are able to respond to changes more quickly and competently than anyone in the industry. RTW has deep expertise and can provide value-added feedback about scheduling efficiency and route selection. Complaints are handled quickly and professionally. Employees love the service."
- Dallas Love Field Airport
"Contractor is always available by phone when there is a problem and will fly in in-person, if necessary, to fix the problem. In the last year, there have been very small problems, identified and taken care of immediately."
- Maryland Department of Veterans Affairs
"RTW was the best organized operation we have ever seen."
- Federal Emergency Management Administration (FEMA) (RTW provided 60 emergency ADA vehicles for Hurricane Katrina evacuations in less than 72 hours.)
"RTW has provided exceptional shuttle service for our employees. They have stayed steadfast in their commitment to customer service...through severe weather, traffic congestion, route changes, drop-off & pick-up location changes, they were proactive in adapting and keeping the routes, having multiple backups and contingency plans, that have allowed the Shuttle Service to operate without interference."
- Richard Roudebush Medical Center, Department of Veterans Affairs